I visited Black Dog Video yesterday to pick up a couple of movies. Black Dog is one of the few remaining independent video rental shops in Vancouver, and have managed to stay in business by keeping in stock a stunning number of art and foreign films. This places them in a niche market with little competition from the low-brow megastore, Blockbuster, which stocks only hit movies, and whose clientele tends to get confused if the title contains one or more polysyllabic words. Black Dog customers are film connoiseurs who appreciate the true art of filmmaking.
So as the clerk checked out my copies of Ocean’s Twelve and Ladder 49, something strange and wholly unexpected happened. “You have a late charge,” she said, adjusting her black-rimmed glasses to peer at her computer screen.
It was true. It was true: I had returned a movie an entire day late last week. Upon being caught, I was almost overwhelmed with guilt. I lowered my eyes, and felt the flush of shame creeping into my cheeks, edging around my ears, and leaking out my scalp in the form of sweat.
But then something remarkable happened.
“But… I’ll forgive you,” she said simply, as if it were nothing. But it was everything! I was forgiven! She forgave me. I could barely contain my relief. I wanted to shout out loud! I wanted to reach over the counter and embrace her with joy, but fortunately I stopped myself because the last time I did that — well I won’t get into that. I thanked her, and left Black Dog feeling purified in spirit. I had been forgiven.
It had happened so quickly, and without ceremony, in dramatic contrast with the early days of video rental, where late-fee forgiveness often required penance, the presence of a priest or rabbi, and on occasion a bout of self-flagellation. Times change, I suppose, and as is so often the case, tradition falls by the wayside.