target=”_blank”

A contentious issue in the blogging community is whether a hyperlink should open a new window or replace the current page. It’s a heated debate that’s rife with outrage and moral indignation on both sides of the issue.

A while back, I decided that links in this blog should spawn new browser windows. It’s something that I thought about carefully first before making it a habit. To me it’s a usability issue. I start with the assumption that the user wants to read my article. After all, if nobody wants to read my articles, then why do I have the site in the first place? (Hmm. If nobody responds to this, then maybe I should address that issue at a later date.)

Here’s the no-spawn scenario: User is in the middle of reading my article, and clicks a link in the middle of a sentence. My article (my entire site, in fact) is replaced by the new page. If the user does too much surfing in the new site, it’s difficult or tedious to back out of it and return to the unfinished sentence. My no-spawn hyperlink is like a trap door for unsuspecting readers.

Here’s the spawn scenario: User is reading my article, clicks a link, and the new page opens in a window overtop of my site. In their detour from my ariticle, the user can click around in the new site. When they’re done, the user can close the new window and finish reading the article.

Some people feel that it’s enough that IE users can SHIFT-click (Mozilla users can CTRL-click) to spawn new windows, and that website designers shouldn’t force a new window. That’s fine for expert users who know that poorly-documented trick, but I would like to think that my readers don’t need to be experts just to browse my website. The web should be a novice-friendly place.

So… to conclude my ramble, unless your audience is comprised of highly technical types, not spawning windows makes browsing difficult for regular people.

Technical writer and user advocate

As a technical writer, I’m a strong supporter of undocumented features. Not only does it make my job easier, but it also enriches the end-user’s experience when they discover that the feature exists. And in that way, I add value to the product by doing nothing.

It’s the little differences

And speaking of differences between US and Canada, here’s a couple of products and/or services that just refuse to cross the border.

TiVo. TiVo is a DVR — a digital video recorder — which can record your tv shows without the hassle of programming the channel and time like a VCR. It records shows digitally onto an internal hard drive, so the recording quality is great, and it can hold (I think) around 30 hours.

For some wacky reason, TiVo isn’t available in Canada. Why not? Canada is one of the most wired countries in the world. You’d think that marketing it here would be profitable and easy. But no, when TiVo expanded, they expanded to the UK instead. Hmph.

Netflix. Netflix is an Internet company with a mail-order scheme for renting videos. Customers pay a monthly flat fee and can pick a certain number of DVDs, which are mailed to them. Customers can keep them as long as they like, then return them by mail for a different selection. This is a very cool concept… and it’s also not available in Canada.

I’m not a tv addict — I hardly watch tv shows at all these days — but these two things would be very nice to have. And that silly border thing shouldn’t keep me from enjoying them.

And if that weren’t annoying enough… as I surf the web, I’m constantly running into ads and articles about them. As if they’re taunting me. Taunting me, saying “You like these nice shiny things? Well no shiny things for you, stupid Canuck-boy! Ha! I spit on you and your country!”

Grumble grumble grumble, rhubarb rhubarb rhubarb.

Maybe I’m taking this too personally.

Random observation #143

There’s a (delicious) caramel candy called Toffifée — yummy little cups of caramel with nuts and chocolate. Goes well with a cup of coffee. I noticed that, in a tv advertisement, the US version of the same candy is spelled “Toffifay”. I guess people south of the border have trouble with the double E.

Y’all want some Toe-Fifi?

Toffifée

Toffifay

Loon

Here is one of the photos I took while trying to capture shadow-themed subjects. Thanks, Anna, for the challenge. It was good to look through the lens again.

The loon was carved in soapstone by my brother.